December 06, 2024
Kotobukiya Customers
PUNI☆MOFU TU (November 2024 Release) Color Guide Typographical
Error Announcement and Apology
Dear Valued Customers,
Thank you for your continued patronage and support.
We are writing to inform you that we have discovered an error in the mixing ratio shown in the color guide for the November 2024 release product PUNI☆MOFU TU.
We offer our sincere apologies for any inconvenience this may cause.
At this time, we would like to explain both the contents of the error, and the planned response.
Affected Product
Plastic Model Kit
PUNI☆MOFU TU (November 2024 Release)
Product Code: KP741 / JAN Code: 4934054054114 / UPC Code: 190526054523
Suggested Retail Price: Tax Included ￥5,940 (Excluding Tax ￥5,400)
Error Contents
The mixing ratio shown in the color guide for green is incorrect.
The corrected color guide can be downloaded from the link below. In addition, a corrected instruction manual has been uploaded to the “Instruction Manuals” section of the “News & Support” section of our homepage.
- Corrected File: Download
- Instruction Manuals Page: https://www.kotobukiya.co.jp/en/instructions/
Once again, we would like to offer our sincerest apologies for any inconvenience this may cause to customers who have purchased the affected product.
We will continue to strive to prevent such problems from reoccurring in the future. Thank you for your understanding.
If you have any questions or concerns, please contact our Kotobukiya support team at the Support Center listed below.
Kotobukiya Customer Support Center
Kotobukiya Bldg., 6F
4-5 Midori-cho, Tachikawa, Tokyo 190-8542, Japan
Email: support＠kotobukiya.co.jp
Sincerely,
Kotobukiya
