- STEP1Inquiry Type
- STEP2 Enter Details
- STEP3Confirm Details
- Step 4 Complete
Precautions before contacting us
- We accept inquiries via the form 24 hours a day, but it may take a few days to reply depending on the nature of the inquiry. Please understand that it may take a few days for us to reply.
- We will send you an auto-reply e-mail after receiving your inquiry from the form. If you do not receive the auto-reply e-mail, please set this domain (@kotobukiya.co.jp) in your recipient list so that you can receive our e-mails.
International Customers・International Businesses
Customers in Japan
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Inquiries Regarding Product Defects
Inquiries related to missing, defective or damaged products
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Products and Services Inquiries
Requests, questions, etc. regarding product specifications, this website, or other services
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KOTOBUKIYA SHOP Inquiries
Inquiries about our directly managed stores
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KOTOBUKIYA ONLINE SHOP Inquiries
Inquiries about the Kotobukiya Online Shop (external page)
Businesses in Japan
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IR (Investor Relations) and Financial Inquiries
IR (Investor Relations) and Financial Inquiries
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Business Inquiries
Inquiries and proposals from corporations and sole proprietors
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License Inquiries
Inquiries about licensing business (for Businesses)
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Press Inquiries
Reception of various interviews (head office, directly-managed stores, products, etc.)