August 25, 2023
Kotobukiya Customers
BUSTER DOLL GUNNER Product Materials Error Notice and Apology
Dear Valued Customers,
Thank you for your generous patronage and support.
This notice is an announcement and apology for an error in the product materials for our BUSTER DOLL GUNNER (January 2024 Release) plastic model kit product.
This notice will include the details of the error.
Product in Question
Plastic Model Kit『BUSTER DOLL GUNNER』
Error Details: Product Materials
Incorrect:PS・ABS・POM・PVC (Phthalate-free)
↓
Correct:PS・ABS・POM
We apologize for the inconvenience this may cause for customers who have pre-ordered this product. We will do our best to prevent similar errors from occurring in the future.
Thank you for your understanding.
If you have any questions or concerns, please contact our Kotobukiya support team at the Support Center listed below.
Kotobukiya Customer Support Center
Kotobukiya Bldg., 6F
4-5 Midori-cho, Tachikawa, Tokyo 190-8542, Japan
Email: support@kotobukiya.co.jp
Sincerely,
Kotobukiya