November 15, 2021
Kotobukiya Customers
REVERSE TRIKE Decal Production Error Notice and Apology
Dear Valued Customers,
Thank you for your generous patronage and support.
This notice is an announcement and apology for a production error that has occurred in the decals of our REVERSE TRIKE plastic model kit.
This notice will include the details of the production error and replacement procedures.
Product Details
DEATH STRANDING REVERSE TRIKE
Plastic Model
Production Error Details
Coloring error for decals ㉜㉝.
Customers are still able to assemble REVERSE TRIKE as it is, but by attaching the decals, the design of the model would deviate from the original.
(For Overseas Customers)
Please contact your local retailer to which this product was purchased regarding product replacement procedures.
If you have any questions or concerns, please email our Kotobukiya support team at the Customer Support Center listed below.
We apologize for the inconvenience this may cause for customers who have purchased this product. We will strive to strengthen our quality assurance and control procedures to prevent similar errors from occurring in the future.
Kotobukiya Customer Support Center
Kotobukiya Bldg., 6F
4-5 Midori-cho, Tachikawa, Tokyo 190-8542, Japan
Email: support＠kotobukiya.co.jp
Sincerely,
Kotobukiya