March 24, 2020
Kotobukiya Customers
May 2020 Release PVC Pre-Painted Figure
“ARTFX J Nezuko Kamado” Counterfeit Statue
Dear Valued Customers,
Thank you for your continued patronage and support.
We are writing to inform you that counterfeit copies of our upcoming ARTFX J Nezuko Kamado, currently due for release in May 2020, have appeared on some overseas mail order sites.
The same also applies to our upcoming ARTFX J Tanjiro Kamado, currently due for release in April 2020.
Please be aware that these counterfeit statues are illegal products; not only do these products infringe upon the copyright and intellectual property rights, but they are constructed cheaply with inferior materials, resulting in far lower quality in terms of both sculpt and paint application.
There are several points in which these copies differ from our officially licensed version. Please see the following photos for examples of possible differences.
Official Product (Decorated Paint Master) and Counterfeit Comparison
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- Official Product (Decorated Paint Master)
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- Counterfeit
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- Official Product (Decorated Paint Master)
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- Counterfeit
*Please note the differences in the shape of the statue due to the mold and cast as well as the color of the paint.
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- Package of Counterfeit Product
*As of March 24, 2020, the official package design has not been released to the public by Kotobukiya yet.
* Counterfeit variations may differ from above examples.
Counterfeiting is not limited to this product. We have received many reports of counterfeit goods available for sale. As we cannot offer customer support on counterfeit goods, please use caution when purchasing statues.
If you have any questions or comments, please contact our customer support team at the Support Center Listed below.
Kotobukiya Customer Support Center
Kotobukiya Bldg., 6F
4-5 Midori-cho, Tachikawa, Tokyo 190-8542, Japan
Telephone: +81-120-48-1563
Hours of Operation: Mon.-Fri. 10:00am-5:00pm (excludes holidays)
Email: support＠kotobukiya.co.jp
Sincerely,
Kotobukiya