April 2, 2024
Kotobukiya Customers
Important Announcement
ARTIST SUPPORT ITEM HAND MODEL
Regarding Counterfeit and Imitation Products
Dear Valued Customers,
Thank you for your generous patronage and support.
Currently, we have confirmed that imitation and counterfeit products of our company’s ARTIST SUPPORT ITEM HAND MODEL and related products are being sold on major mail order sites and overseas online auction sites.
The imitation and counterfeit products are very similar in appearance and display, but as they are completely unrelated third-party products, we cannot guarantee any similarity in function, and will be unable to respond in the event of any defects.
As a company, we will continue to take strict measures against clearly pirated products and other unpermitted usage of and infringement on our trademarks.
We ask all users to take care when using websites such as online auction sites or when making a transaction between individuals.
For reports of imitation or counterfeit products or other inquires regarding Kotobukiya products, please contact our customer support center at support@kotobukiya.co.jp.
Thank you for your generous patronage and support, including of our ARTIST SUPPORT ITEM HAND MODEL and related products.
*Once again, we’d like to restate that our company does not accept any responsibility or liability for any damages or other claims related to the purchase of third-party imitation or counterfeit products. We appreciate your understanding regarding this matter.
Sincerely,
Kotobukiya
